Sector
Enterprise SaaS
Enterprise SaaS lives or dies on its compliance posture and the operational discipline behind it. We deliver enterprise architecture and SaaS-grade hosting where the customers are large and the trust requirements are larger.
Sector context
Enterprise SaaS sells to organisations that demand SOC 2 reports, ISO 27001 alignment and uptime SLAs measured against the customer's own regulator. Architecture governance, security posture and operational practice are not back-office concerns; they are sales artefacts. Cipherer has delivered into this space across Cornerstone/Siteimprove and Axios Systems / IFS Assyst, including 99.9% SLA delivery across 300+ live production environments.
Track record
- Cornerstone / Siteimprove
Enterprise architecture and SOC 2 compliance for SaaS platform, aligning architecture governance, design standards and security posture across delivery teams.
- Axios Systems / IFS Assyst
300+ live production systems operated across multiple hosting providers and public cloud. Third-line infrastructure and database support across the full estate. Disaster recovery and business continuity procedures designed and validated, ITIL incident and problem management led, and a 99.9% uptime SLA maintained across the enterprise SaaS estate.
- Accenture engagements
Multiple SaaS-adjacent enterprise programmes delivered through Accenture and InfinityWorks across financial services, healthcare and retail.
How we approach this sector
Architecture governance as a sales asset
Architecture standards, design records and security posture are designed to be exposed to customers, not just internal review. They become competitive advantages, not internal hygiene.
SOC 2 as the operating discipline
Continuous compliance against SOC 2 is encoded into pipelines and runtime controls. Annual audit becomes a verification step, not a firefight.
Reliability against contractual SLAs
99.9% and higher SLA delivery against ITIL-aligned operations and DR/BCP procedures that are exercised, not just documented.