Sector
Enterprise SaaS
Enterprise SaaS lives or dies on its compliance posture and the operational discipline behind it. We deliver enterprise architecture and SaaS-grade hosting where the customers are large and the trust requirements are larger.
Sector context
Enterprise SaaS sells to organisations that demand SOC 2 reports, ISO 27001 alignment and uptime SLAs measured against the customer's own regulator. Architecture governance, security posture and operational practice are not back-office concerns; they are sales artefacts. Cipherer has delivered into this space across Cornerstone/Siteimprove and Axios Systems / IFS Assyst, including 99.9% SLA delivery across 300+ live production environments.
Track record
- Cornerstone / Siteimprove
Enterprise architecture and SOC 2 compliance for SaaS platform, aligning architecture governance, design standards and security posture across delivery teams.
- Axios Systems / IFS Assyst
300+ live production systems operated across Rackspace, CenturyLink and AWS. 3rd-line infrastructure and database support across SQL Server, Oracle, Ubuntu, Red Hat and Windows Server. Disaster recovery and business continuity procedures designed and validated, ITIL incident and problem management led, and 99.9% uptime SLA maintained across the enterprise SaaS estate.
- Accenture engagements
Multiple SaaS-adjacent enterprise programmes delivered through Accenture and InfinityWorks across financial services, healthcare and retail.
How we approach this sector
Architecture governance as a sales asset
Architecture standards, design records and security posture are designed to be exposed to customers, not just internal review. They become competitive advantages, not internal hygiene.
SOC 2 as the operating discipline
Continuous compliance against SOC 2 is encoded into pipelines and runtime controls. Annual audit becomes a verification step, not a firefight.
Reliability against contractual SLAs
99.9% and higher SLA delivery against ITIL-aligned operations and DR/BCP procedures that are exercised, not just documented.